Better yet...here are copies of those emails:
----- Original Message -----
Thank you for your email.
I did send off the free magazine to you, so I am sorry it hasn't reached you. As for your other queries, I will look into them and get back to you next week. The reason I say next week is because we are stocktaking and the people I need to question are all flat out!!
I will be in touch next week.
Ashford Handicrafts Ltd
Ph. +64 3 308 9087
Fax +64 3 308 8664
From: C4G [mailto:]
Sent: Friday, 30 March 2007 11:31 a.m.
Subject: Thunkida-thunkida....Kiwi thunks...
I bought my Kiwi from the woolery.com (
From what I can tell...it is the first treddle rod and it seems to be knocking around quite a bit against the metal rod (the treddle rod in the back, closest to the main stem). I dunno what to call all these parts as the assembly guide is purely graphic!!
I've tried moving the peddles up on the plastic tube thingies to increase the tension so the rod does not thunkida, but it still happens and it is driving me mad! Any suggestions?
I saw a glimpse of spring...then it morphed into summer!;
Susan's Fiber Shop-Your one stop fiber fix!
"If dandelions were rare and fragile, people would knock themselves out to pay $14.95 a plant,
raise them by hand in greenhouses, and form dandelion societies and all that.
But, they are everywhere and don't need us and kind of do what they please.
So we call them weeds and murder them at every opportunity"
Well I guess "next week" never came over there.
SOooooooo, my next wheel WILL NOT BE AN ASHFORD because of this. Too bad, so sad. I am definately getting a Louet S10 when I can. I am very dissapointed with Ashford customer assistance and will take my hard earned money elsewhere.
Not only that, but a year ago when I sent in the registration card, there was a box on there to recieve a free issue of "The Wheel" publication. I have STILL not recieved that even though I have been told the three times I have inquired about it, that they would send me one. Obviously that registration card has not done me a bit of good. Thanks so much for nothing, Ashford.
Until next time...